10 Things You Should Know About IRCTC

All of us are very much familiar with the name - IRCTC. For an A-Class journey through a medium of hassle-free transportation, IRCTC is the best option.

So, what does IRCTC mean?

IRCTC or Indian Railways Catering and Tourism Corporation was set up by The Ministry of Railways to provide a better customer experience. With the introduction of IRCTC, The Ministry of Railways has transferred all responsibilities related to catering and tourism to the newly formed corporation. The sole purpose of developing IRCTC is to make sure customers get upgraded and professional kind of services with the assistance of private-public collaborations.

Over the years, IRCTC has proved to be a good source of strategic marketing through various collaborative efforts between public and private agencies. Some of these agencies are tour operators, travel agents, state agencies, hoteliers, IRCTC railway ticket agent, and transport agencies. With the advent of IRCTC, there has been a humongous level of growth for Indian Railways in respect of tourism as it has helped in enhancing railway catering, hospitality, and the best practices of tourism.

Now, let's focus on some,

Below are the 10 Facts about IRCTC -

1. As mentioned previously, IRCTC has been a great invention to boost tourism in India. IRCTC helps in providing excellent arrangements for full train cabins, coaches, and programs in case of reserved births. The implementation of a dynamic marketing strategy through IRCTC has been extremely beneficial as it provides tour packages exclusively all over the country.

2. The best part of IRCTC is that it allows for the option of Internet Reservations. In today's world, this is a much-needed option, and due to this, IRCTC agents are favored by all.

3. With the establishment of IRCTC, now we don't have to wait in stations with a hungry stomach. It has helped to set up several food plazas with excellent hospitality and 24/7 services for the benefit of the passengers.

4. Another fantastic feature of IRCTC is its call center service. A passenger has the luxury to dial up the given number and get the required information about Indian Railways.

5. According to extensive surveys, it has been conveyed that the IRCTC website is one of the most viewed sites in the world, and on average, around 4.15 lacks tickets are booked daily.

6. It has been stated that the highest range of traffic on the IRCTC website is between 10 am to 11 am. This is because during this time the Tatkal tickets become available.

7. For daily passengers, IRCTC provides a good initiative known as 'Shubh Yatra.' Through this initiative, the frequent passenger can get good discounts.

8. IRCTC has an excellent E-ticketing system that can book a huge number of tickets per minute. This feature is indeed beneficial, and it ensures a smooth and hassle-free booking of tickets.

9. Once the ticket is booked through the E-ticketing system of IRCTC, it will be sent to the passenger through the l-ticket facility. With such excellent services, the passenger doesn't need to worry about anything.

10. Lastly, the ERP system of IRCTC was designed by the Tata Consultancy Services.